Privacy Notice

Last updated: 2 October 2026

This privacy notice explains how Gemini Components Ltd ("we", "us" or "our") collects, uses and protects personal information when you visit our website, contact us, enquire about our products or otherwise deal with our business.

Gemini Components Ltd is the data controller responsible for the personal information described in this notice. We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.

1. What information do we collect?

Depending on how you interact with us, we may collect:

  • Your name, company name and job title.
  • Your email address, telephone number and postal address.
  • Information you provide in enquiries, correspondence or requests for product information.
  • Quotation, order, delivery and invoice information where you purchase products from us.
  • Technical information recorded when you visit our website, such as your IP address, browser type, pages requested and the date and time of your visit.

We normally collect business and contact information directly from you. We may also receive relevant information from your employer, colleagues or representatives when they contact us on your behalf.

Please only provide personal information that is relevant to your enquiry. We do not ask you to provide sensitive personal information, such as health information, through this website.

2. How do we use your information?

We use personal information where necessary to:

  • Respond to enquiries and provide information about our products.
  • Prepare quotations and manage business relationships.
  • Process orders, arrange deliveries and handle returns or product queries.
  • Maintain accounting and business records.
  • Operate, maintain and protect our website and IT systems.
  • Comply with legal obligations and deal with complaints or legal claims.
  • Send relevant marketing communications where permitted by law.

3. Our legal bases for using personal information

We rely on the following legal bases, depending on the purpose:

  • Contract: where processing is necessary to enter into or fulfil a contract with you, including preparing a quotation at your request.
  • Legitimate interests: to respond to business enquiries, communicate with company representatives, manage business relationships and protect our website and systems. We consider your rights and interests before relying on this basis.
  • Legal obligation: where we must retain or disclose information to meet accounting, tax or other legal requirements.
  • Consent: where required for particular marketing activities or cookies and similar technologies.

Where information is needed to provide a quotation, fulfil an order or meet a legal requirement, we will explain this when appropriate. If you do not provide the necessary information, we may be unable to complete your request.

4. Marketing communications

If we send marketing communications, we will do so in accordance with applicable data protection and electronic marketing rules. Where consent is required, we will obtain it first.

You can ask us to stop sending marketing communications at any time by using an unsubscribe option provided in the message or by contacting us using the details below.

Opting out of marketing does not prevent us from responding to your enquiries or sending necessary communications about quotations, orders or other business matters.

5. Who do we share information with?

Where necessary for the purposes described in this notice, we may share relevant personal information with:

  • Providers of website hosting, IT support, email, business software and backup services.
  • Suppliers and delivery providers involved in fulfilling your order.
  • Accountants, legal advisers and other professional advisers.
  • Payment providers, where relevant to a transaction.
  • Public authorities or regulators where disclosure is required by law.

We limit the information shared to what is needed for the relevant purpose. Where a provider processes personal information on our behalf, we require appropriate contractual safeguards.

Information may also be disclosed as part of a proposed business sale, merger or restructuring, subject to appropriate confidentiality and data protection safeguards.

6. International transfers

Some service providers may process personal information outside the United Kingdom. Where this involves a restricted international transfer, we will use an appropriate legal safeguard, such as UK adequacy regulations or approved contractual arrangements, together with any additional measures required.

You can contact us for information about the safeguards applicable to your personal information.

7. Cookies and similar technologies

Cookies are small files stored on your device. Our website may use cookies or similar technologies to support website functions, remember preferences or understand how the website is used.

Where consent is required, optional cookies and similar technologies will only be used after you have given consent. Where we provide cookie preference controls, you can use them to review or change your choices.

You can also manage or delete cookies through your browser settings. Blocking some cookies may affect website functionality.

8. How long do we keep information?

We retain personal information only for as long as needed for the purpose for which it was collected, taking account of applicable legal requirements.

  • Enquiries and correspondence: for as long as needed to resolve the enquiry and any related follow-up or dispute.
  • Customer and supplier records: for the duration of the business relationship and any further period needed for accounting, contractual or legal purposes.
  • Accounting and tax records: for the period required by applicable law.
  • Marketing records: while we have a valid basis to contact you. We may retain minimal suppression information to respect an opt-out.
  • Technical and security logs: for the period needed to maintain website security and investigate problems.

When information is no longer required, we delete or anonymise it. Copies in backups may remain until those backups are replaced or deleted in accordance with the relevant backup cycle.

9. How do we protect information?

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Access is limited to people and service providers who need it for their work.

No online system can be guaranteed completely secure. Please do not send sensitive information through general website enquiries or ordinary email unless we have agreed a suitable method.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to delete your information.
  • Ask us to restrict how we use your information.
  • Object to processing based on legitimate interests.
  • Receive certain information in a portable format.
  • Withdraw consent where processing relies on consent.

These rights are subject to applicable conditions and exemptions. You have the right to object to the use of your personal information for direct marketing at any time.

Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew it.

To exercise your rights, contact us using the details below. We may need to verify your identity before responding. We normally respond within one month, subject to any extensions or exceptions permitted by law.

11. Complaints

If you have concerns about how we handle your personal information, please contact us so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator:

12. Links to other websites

Our website may contain links to other websites. Their operators are responsible for their own privacy practices. Please read their privacy notices before providing personal information.

13. Changes to this notice

We may update this notice to reflect changes to our business, website or legal requirements. The date at the top shows when it was last updated.

14. Contact us

For questions about this notice, privacy complaints or requests concerning your personal information, please contact:

Gemini Components Ltd
Email: damon.smith@geminicomponents.com
Postal address: Unit 9 Birch Court, Warrington WA1 4GD